Privacy Policy
Shift Mind Labs LLC ("Company," "we," "us," or "our") operates SassCam.ai (the "App"), an AI-powered caption generation application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
1. Information We Collect
1.1 Information You Provide
When you use SassCam.ai, we may collect the following information that you voluntarily provide:
- Account Information: When you create an account using Google Sign-In or Sign in with Apple, we receive your name, email address, and profile photo from the authentication provider.
- User Content: Videos and photos you choose to process through the App for caption generation.
- Support Communications: Information you provide when contacting our support team.
1.2 Information Collected Automatically
When you use the App, certain information is collected automatically:
- Device Information: Device type, operating system version, unique device identifiers (for device verification purposes only), and general device settings.
- Usage Data: App feature usage, captions generated, error logs, and performance metrics.
- Analytics: Anonymous, aggregated usage statistics to improve our services.
1.3 Information from Third-Party Services
We work with trusted third-party service providers for:
- Authentication: Sign in with Apple and Google Sign-In to securely manage your account
- Payment Processing: Subscription and purchase management through the App Store
- AI Services: Third-party AI providers to generate captions (content is processed temporarily and not stored)
- Fraud Prevention: Device verification services to prevent abuse
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To process your videos, generate captions, and deliver the core functionality of the App.
- Account Management: To create and manage your account, process subscriptions, and maintain your usage credits.
- Improve the App: To analyze usage patterns, fix bugs, and enhance features.
- Fraud Prevention: To verify device authenticity and prevent abuse of free trials or promotional offers.
- Communications: To respond to your inquiries and send service-related notices.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Video and Photo Processing
Important: Your videos and photos are processed securely and are NOT stored on our servers after processing is complete.
When you submit a video or photo for caption generation:
- Your content is transmitted securely via encrypted HTTPS connection
- Content is processed by our AI service to generate captions
- Captions are returned to your device
- Your content is automatically deleted from our servers shortly after processing
We do not:
- Store your videos or photos permanently
- Use your content to train AI models
- Share your content with third parties beyond what is necessary for caption generation
- Access your device's camera roll without your explicit permission
4. Data Retention
We retain your information for the following periods:
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion |
| Usage Statistics | 90 days (then anonymized) |
| Video/Photo Content | Deleted shortly after processing |
| Transaction Records | 7 years (legal requirement) |
| Support Communications | 2 years |
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating the App (as listed in Section 1.3), subject to confidentiality obligations.
- Legal Requirements: When required by law, court order, or governmental authority.
- Protection of Rights: To protect the rights, property, or safety of Shift Mind Labs LLC, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice to users.
6. Your Rights and Choices
6.1 Access and Portability
You can access your account information and usage statistics within the App's Profile section.
6.2 Correction
Your profile information is sourced from your Google or Apple account. To update this information, please update your profile with the respective provider.
6.3 Deletion
You can delete your account at any time through the App (Profile > Delete Account). Account deletion will:
- Permanently delete your account information
- Delete all associated usage data and credits
- Cancel any active subscriptions
- This action cannot be undone
6.4 Opt-Out
You may opt out of:
- Push Notifications: Through your device settings
- Analytics: Contact us at privacy@shiftmindlabs.com
6.5 California Residents (CCPA)
California residents have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Say no to the sale of personal information (we do not sell personal information)
- Request deletion of personal information
- Not be discriminated against for exercising these rights
6.6 European Users (GDPR)
If you are in the European Economic Area, you have additional rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us at privacy@shiftmindlabs.com.
7. Security
We implement appropriate technical and organizational measures to protect your information, including:
- TLS/HTTPS encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Regular security assessments and updates
- Access controls limiting employee access to personal data
- Secure authentication using industry-standard OAuth 2.0
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
SassCam.ai is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@shiftmindlabs.com, and we will delete such information from our systems.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities.
10. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you a notification through the App for significant changes
Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
For data protection inquiries from the European Union, you may also contact your local supervisory authority.